Training Area | Schneider Intercom

TRAINING AREA

SCHNEIDER INTERCOM ACADEMY

PASSION MEETS PROFESSION

The Schneider Intercom Academy offers you up-to-date, compact training courses on all solutions and products.
Highly qualified trainers impart their extensive knowledge from the various areas of the company in interactive, practical workshops and in personal exchanges of experience.
The opportunities for knowledge transfer range from basic training courses on products, technologies and solutions to workshops for advanced users and specialist seminars on a wide range of key topics.

ORGANIZATION OF TRAININGS

Courses A through F are offered as in-person training, while Module G is offered as a webinar. Starting this year, some of the A, B, and C courses will also be offered in Munich for the first time.

Each participant receives online access to our software and document platform, “cLibrary Online,” as well as to our English-language online training platform, Polygon. Access to Polygon is available for one year from the date of participation in a training course. To set up these accounts, we ask for the participants’ full names and email addresses.

Upon request, we can also conduct our training courses exclusively at your location. Please feel free to contact our training team. Together, we’ll find the right training format to meet your needs.

OVERVIEW OF MODULES

A diagram showing four coloured bars representing Basic, Professional, Expert, and News training levels with icons.

This product training will give you an overall impression of all current products as well as their technology and application possibilities.

In Module B, technicians who already have Level A training are trained in Symphony control station, Classic control station, networking and ICX protocol.

In the Level C training, technicians who already have a Level B training are trained. Knowledge about the Symphony worlds Mesh, On Premise and Cloud as well as their devices is imparted.

In Module D - Symphony Advanced, technicians who have already completed Module B or Module C training are trained in network technology and IT security, as well as VirtuoSIS and server redundancy.

In the Studio module, technicians who have already completed Module B training are trained in the use of Studio visualization software.

Module F - Cloud focuses on the implementation of projects in which our cloud solutions are to be integrated. It provides knowledge about the Symphony Cloud, Management Cloud, and our AI-based virtual assistant ivy.

The Follow-Up Training is for experienced users and informs about the latest features. Participation in an interval of two years is mandatory to maintain the status "Certified Partner".

CALENDER

A 2026 training calendar from Schneider Intercom, showing dates for modules on communication systems and solutions.

Training program

View training dates and calendar

We are pleased to provide you with an overview of all dates in 2026, a list of training content and further detailed information.

Whether you have a technical, company-oriented interest in SCHNEIDER INTERCOM products or are an experienced user of Schneider systems - increase your skills, improve your quality and get to know the latest innovations and application possibilities.

Please refer to the categories listed above for changes in dates.

Group of people in a room attending an intercom communication system training session.

SCHNEIDER INTERCOM ACADEMY

PASSION MEETS PROFESSION

ORGANIZATION OF TRAININGS

OVERVIEW OF MODULES

LEVEL A – BASIC INTERCOM

LEVEL B – PROFESSIONAL

LEVEL C – SYMPHONY WORLD

MODULE D - SYMPHONY ADVANCED

MODULE E - STUDIO

MODULE F - CLOUD

LEVEL F - FOLLOW UP WITH UPDATES ABOUT NEW FEATURES

CALENDER

Training program

ARE YOU INTERESTED IN FURTHER EXTENSION DATES, ADDITIONAL TOPICS OR OTHER QUESTIONS?

Training team