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End Users

End Users As a business relying on seamless communication and collaboration, you know how critical it is to have reliable, cutting-edge technology that works flawlessly for your team. Working with Commend UK means you're not just buying a product—you're entering into a partnership designed to ensure that your communication systems are not only up and running, but optimised for your business's needs. Our goal is to provide you with more than just technology; we’re here to help you maximise your communication infrastructure’s potential, from initial deployment through ongoing support and maintenance. We understand that every business is unique, which is why we focus on delivering tailored solutions, comprehensive support, and proactive services to ensure your systems run smoothly, securely, and efficiently. What’s In It For You? 1. Solution Demonstrations We begin by offering you personalised solution demonstrations to ensure you understand exactly how our technologies can meet your needs. These live demos give you a clear, hands-on look at how our systems will work in your real-world business environment, showcasing the specific features and capabilities that align with your goals. By seeing the solution in action, you get a direct sense of how it will enhance your communication and collaboration processes, helping you make confident decisions with a full understanding of what you’re getting. 3. Service Level Agreements (SLAs) We offer Service Level Agreements to provide you with clarity and peace of mind when it comes to system uptime, response times, and issue resolution. Our SLAs are tailored to meet the specific needs of your business, ensuring that your communication systems are always available and performing at their best. Whether you need guaranteed uptime, quick responses, or priority resolution for mission-critical issues, our SLAs ensure that we’re meeting your service expectations. You can count on us to address your concerns in a timely manner, ensuring that any disruptions are minimised. 2. Software Assurance With Software Assurance , you can rest assured that your systems will always be up to date with the latest features, security patches, and performance improvements. We include regular software updates and fixes as part of the package, so you don’t have to worry about the operational risks associated with outdated technology. Software Assurance also ensures that you’re always benefiting from the most recent innovations in communication technology, allowing your business to stay competitive and efficient with minimal disruption to your operations. 4. System Health Checks System Health Checks are a vital part of our ongoing support for your business. These regular, proactive evaluations ensure that your communication systems are running at peak efficiency. We analyse performance, security, and overall health, identifying potential issues before they become problems. By conducting health checks, we help prevent system downtime and optimise your communications infrastructure, making sure everything is working as it should and helping you avoid costly surprises. If any improvements or adjustments are necessary, we provide actionable recommendations to keep everything running smoothly. In working with us, you’re not just implementing a communications system—you’re investing in a comprehensive solution that will evolve with your business. Our focus is on providing you with the tools and support necessary to optimise your operations, enhance collaboration, and keep your business running smoothly—today and into the future. Hall of Fame Interested in a partnership with Commend? We’d love to hear from you! Please feel free to get in contact with us. We are excited to introduce you the world of Commend. Contact

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About Commend Ibérica

Trusted. Communication. Always. COMMEND IBÉRICA MADRID – BARCELONA About us Commend Ibérica opened its offices in Madrid and Barcelona in 2006 . Today, we enjoy the reputation of a trusted advisor and provider of security and communication solutions and services in the Spanish and Portuguese markets. Our focus is on public transport, industrial facilities, commercial and office buildings, and especially on car parking operations. We also enjoy project challenges in less common environments such as correctional facilities. And we are thrilled to be able to contribute to exciting new projects in emerging Smart City environments. So, if you’ve ever used public transport or a car park in Spain or Portugal, it’s likely you’ve already been in touch with a Commend system (possibly even via one of our Touch Intercom terminals). They’re found in all kinds of environments and ambient conditions, providing fail-safe information, security and emergency support, no matter what. Whatever your communication and security need, our select team of well-trained experts loves to prove Commend’s hallmark passion for customer satisfaction. We’re at your side when and where you need us, from initial consultation to custom-tailored implementation and dedicated long-term customer care and support. Try us – we’d love to earn your trust by lining up to our promise: Trusted. Communication. Always! Communication is a Powerful Tool We want to package and deliver this in a way that makes a real difference to our customers Why Commend Commend at a Glance Traditional yet always at the forefront of innovation: this has been Commend's pedigree for 50 years. Dedicated to a corporate culture rooted in family values‚ and driven by a shared commitment to helping people with superior communication products. Since its founding in 1971, Commend has grown from a small family business into a globally recognised provider of Integrated Intercom Systems. Today, our best-in-class solutions help to ensure the protection of people, buildings and assets throughout the world . Integration of Commend Intercom Solutions has been highly successful in many industry sectors. Intercom stations, modules and servers for integration of speech, image and data can be found in control rooms throughout the world, providing enhanced security. Solutions range from help and emergency call points for transport solutions to barrier controls for car parks and lift communication for buildings. They serve people in iconic buildings such as the Shard (UK) or Mercury Tower (RUS); throughout the London Underground Network (UK); in universities and schools; in production facilities; on ships and oil rigs; in refineries; airports; hospitals; car parks; tunnels, and many other environments. Go to the solutions Think globally, act locally 1971 Founded in Salzburg, Austria 60+ Operating in more than 60 countries worldwide 250+ Employees at the Development and Production site in Salzburg 550+ Employees worldwide in the entire Commend Group 23 Sales Organisations worldwide Americas – Australia – Austria – China – Croatia – Dubai – France – Germany – Hungary – India – Israel – Italy – Kazakhstan – Malaysia – Netherlands – Poland – Singapore – Slovakia – Spain – South Africa – Sweden – Switzerland – Turkey – United Kingdom Get in Contact More than 50 Years Experience Since its founding in 1971, Commend has grown from a small family-owned business into a global leader in Integrated Intercom Systems. Today, our unique solutions help to ensure the protection of people, property and valuables throughout the world. Commend Intercom Solutions have proven highly successful in many industry sectors. Learn more about the History of Commend 100% Quality Designed and Made in Austria Take a look at the standards to which our Research & Development and Production work to ensure 100% Quality Made in Austria. Learn more about R&D and Production

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Upgrade Subscriptions

Upgrade Subscriptions Keep your system up-to-date and secure Upgrade Subscriptions ensure that you always use the latest software. This guarantees that your systems are state of the art, which reduces maintenance and support costs for both the customer and the service provider. With an Upgrade Subscription, you benefit from additional services to unlock the maximum performance of your Commend systems and avoid downtime. Why upgrades are important With each new software version, current security features are developed and security gaps are closed. More information about Cyber Security Watch the video expaining why updates are important THE ADVANTAGES OF AN UPGRADE SUBSCRIPTION ENHANCED SECURITY Regular upgrades make your system safer. REDUCED COSTS Less downtime in a more stable system. ADDITIONAL FUNCTIONALITY Access to all new features as soon as they are released for more efficiency. The uploaded image appears to be entirely white or blank. I am unable to analyze its content to generate a title, description, and alternative text based on visual information. Please re-upload the image for proper analysis. PLANABILITY Upgrades can be planned to perfectly match your operational workflows and expenses are also transparent and planable – no unexpected costs. SIMPLE EXPANSION Adding new clients or modules becomes much easier with a system that is up to date. Upgrade Subscriptions are available in 1, 3, or 5 year increments, for VirtuoSIS and/or STUDIO . The model shows the costs over time with an Upgrade Subscription compared with purchasing a single software upgrade each year. An Upgrade Subscription comes with extensive advice and support from our team like yearly inspections, support hours and calls, as well as hardware replacements. To which extent, that depends on the agreement. Want to find out more? Download our solution folder on Upgrade Subscriptions here for free: DOWNLOAD FROM NOW ON ALWAYS BE UP TO DATE Designed with our customers in mind, these comprehensive, cost effective Upgrade Subscriptions provide a high level of technical support and ongoing value. Whether you are a new customer, starting a major project, or upgrading an existing installation, our team can support yours to maximize results and efficiency. Please let us know if you would like any further details or discuss how we can assist! Get in touch Our goal is to ensure that not only the new ones, but all existing systems are up to date and therefore we offer a special upgrade subscription deal to long-term customers: If you have an existing system installation and sign up for a five year upgrade subscription, the first upgrade from any VirtuoSIS, Studio, or ComWIN version in order to be up to date is free. We reserve the right to stop this promotion at any time with 12 months’ notice.

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Project Consulting

Project Consulting How can we help you? Your ideas. Your requirements. An overall solution. Are you looking for assistance with a new project? Do you have a technical question or need help in deciding how to expands your existing system? Contact us to take advantage of our comprehensive range of services. If you are on the lookout for an individual security/communication solution We provide individual advice on finding the best security and communication solution to suit your requirements. We will work with you to develop a plan for your individual system solution. You can take full advantage of our long-standing experience resulting from more than 150,000 installations worldwide. We will support you all the way in implementing your solution, taking care of the individual steps. Users will receive full training from our experts to ensure your system will run smoothly and is used to its full potential. Of course, we also provide a wide range of system maintenance and servicing options, as well as technical support whenever you need it. If you intend to extend your existing system Uncompromising backward compatibility is a hallmark of our systems. It allows for extending existing legacy systems with latest technology, even enabling full networking of sites running different systems. We provide assistance in planning and installing extensions and take great care to ensure long-term economical efficiency. If you need a custom station or software We design and manufacture intercom stations and emergency call points according to your requirements – whatever these are (Features, Material, special Size e.g. for existing back boxes). We write special software for ComWIN and the Intercom Client, browser interfaces, ... We programme interfaces to other systems. Learn more about our Customized Solutions Support Constant availability is essential in security and communication systems. You can rely on us being there whenever you need assistance. Our worldwide technical teams are standing by to provide telephonic or on-site support at any time, quickly and reliably. Contact us Training Sign up for our expert training course and become a Commend System Professional. Your local Commend Partner will be glad to provide further details on our course schedule. Training area Software & Documentation Leverage our on-line knowledge base as an extensive reference to find answers to your questions. Here you have access to important information about our systems, from installation instructions to hints on how to optimise your configuration and download links to current software versions. cLibrary 23 Sales Organisations worldwide Always there, wherever you are America – Europe – Africa – Middle-East – Asia/Pacific

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Lieferkettensorgfaltspflichtengesetz

Schneider Intercom GmbH Lieferkettensorgfaltspflichtengesetz (TkSG) Grundsatzerklärung zur Achtung der Menschenrechte und Umwelt Umsetzung der Sorgfaltspflicht nach § 6 Abs. 2 Lieferkettensorgfaltspflichtengesetz (LkSG) - Stand 01. Januar 2024